Responsible Gaming Policy · 21+

tt11's commitment to responsible gaming

Keep entertainment within limits — tt11 gives you everything you need to play safely and mindfully. Your protection is our priority.

Why is responsible gaming important?

Online gaming is a great form of entertainment — but it is only enjoyable when you play within your own means and limits.

At tt11 we believe gaming is a source of enjoyment — not a guaranteed path to earning money. Every player's safety and mental well-being is our highest priority. That is why we have introduced tools and policies that help you keep full control over your gaming habits.

Thousands of players across Bangladesh enjoy entertainment on tt11 every day. We want that experience to stay positive at all times. Read the information on this page carefully to protect yourself from excessive gaming and to make informed decisions.

Under our responsible gaming policy, we never allow unregistered minors (under 21) to access gaming, never encourage people in financial difficulty, and never pressure any player into betting beyond their means.

21+

Age restriction

Gaming at tt11 is for players aged 21 and older only. Age verification is a regular part of our process.

Safety tools for secure gaming

tt11 gives you multiple effective ways to control your gaming experience. Contact us via live chat at any time.

Deposit Limit
💳

Set a deposit limit

You can set a maximum deposit limit on a daily, weekly or monthly basis. Once the limit is reached, no further deposits can be made to your account until you request an increase.

Time Control
⏱️

Session time-out

Use the time-out feature to take a break from long uninterrupted play. You can temporarily close your account for anywhere from 24 hours up to 30 days.

Age Verification
🪪

Age and identity verification

tt11 verifies age and identity at registration and before withdrawal. Only verified individuals aged 21 or older can access gaming.

Reality Check
🔔

Reality check reminder

Automatic reminders are sent at set intervals to remind you how long you have been playing and how much you have spent.

Support
🎧

24/7 live support

If you have any concerns about gaming, contact our Bengali live chat at any time. Our team is always here for you.

Warning signs of problematic gaming

If you notice any of the signs below in yourself, seek help promptly — this is not a weakness, it is a sign of awareness.

  • A tendency to keep betting more and more in an attempt to recover lost money.
  • Repeatedly trying to quit gaming but failing to do so.
  • Taking time away from family, friends or work because of gaming.
  • Continuing to game by taking on debt or dipping into savings.
  • Hiding gaming activity from family and friends.
  • Using gaming to relieve stress, loneliness or depression.
  • Feeling restless, irritable or anxious when unable to game.

How to set up self-exclusion

You can activate self-exclusion on your account in just a few steps.

1

Contact live chat

Click the live chat button in the bottom right corner of the site at any time. Our Bengali-speaking support team will respond right away.

2

Request self-exclusion

Just say "I want self-exclusion" and our team will start the process. You do not need to explain your reasons in detail.

3

Choose your duration

3 months, 6 months, 1 year or permanent — choose the duration that suits you. A permanent exclusion cannot be changed later.

4

Receive a confirmation email

Once exclusion is activated, a confirmation message will be sent to your registered email. Logging in or making deposits will not be possible during the active period.

৳500

Minimum Deposit

৳800

Minimum Withdrawal

10-45

Withdrawal time (minutes)

24/7

Live chat support

All your financial information is protected with SSL encryption.

Deposit limits and budget management

Setting your own budget is the most effective way to game responsibly.

At tt11, every player can set a maximum deposit limit on their account. This limit can be set on a daily, weekly or monthly basis. Once a limit is set, it takes effect immediately. Reducing a limit is instant — increasing a limit takes 24–48 hours to come into effect, so that impulsive decisions can be avoided.

Our tips for responsible gaming:

  • Only play with money you can afford to lose.
  • Set a time and money limit before you play and stick to it.
  • Avoid gaming when consuming alcohol or other substances.
  • Take a break instead of playing non-stop to try to recover lost money.
  • Talk openly with family and friends about your gaming activity.
  • Take regular breaks — rest for at least 10 minutes every hour.
📊

Budget tracking

Your deposit, withdrawal and betting history is always available in your account panel. Review it regularly.

🎯

Gaming is entertainment

Do not think of gaming as a source of income or a solution to financial problems. It is for entertainment — keep that mindset when you play.

Minor protection and parental guidance

Protecting children and teenagers from online gaming is a shared responsibility between us and every parent.

Age Policy
🪪

Strict age verification

Age verification is mandatory at tt11 during registration and withdrawal. No one under the age of 21 can open an account.

Family Protection
👨‍👩‍👧

Advice for parents

Use parental control software on shared family devices. Do not leave your account details and password within reach of children.

Report
🚨

Report suspicious access

If you suspect that a minor is using your account, let us know immediately via live chat or email.

Responsible gaming questions and answers

Answers to the most common questions are below. Contact us to find out more.

Only adults aged 21 or older are allowed to play at tt11. Age is verified at registration and again when needed.

Go to your account settings and set a daily, weekly or monthly deposit limit from the "Responsible Gaming" section. If you cannot find it directly, ask for help via live chat.

Yes. If you have a withdrawable balance in your account when self-exclusion is activated, it will be returned to you through the designated method. Contact us via live chat for details.

A time-out is a temporary break — from 24 hours up to 30 days. Your account reactivates automatically once the period ends. Self-exclusion is a long-term or permanent closure — it is stricter and cannot be changed during the active period.

Contact tt11's 24/7 Bengali live chat support or email [email protected]. We will help you with self-exclusion and any steps you need to take. Your information will be kept completely confidential.

After logging in, go to the "Transaction History" or "Gaming History" section in your account panel. There you can see full details of all your deposits, withdrawals and bets.

Enjoy entertainment responsibly

Enjoy all games on tt11 within safe limits. If you have any questions, our team is always here for you.