tt11's Privacy Policy
Your personal information is our highest priority. tt11 keeps every piece of your data secure through SSL encryption and strict security procedures.
Introduction and Applicability
This privacy policy applies to all users of the tt11 platform.
tt11 ("we", "our") is a trusted online entertainment platform in Bangladesh. When you use our website https://tt11.cam, you agree to the terms set out in this privacy policy.
The purpose of this policy is to clearly inform you about what types of information we collect, how it is used, who it may be shared with, and what your rights are. We believe that transparency is the foundation of trust, and protecting every user's privacy is our responsibility.
This privacy policy applies to all tt11 services, gaming platform, payment processing, customer support, and communications. If you disagree with any part of this policy, please refrain from using our services.
Important: This privacy policy may be updated from time to time. We will notify you of any significant changes by email or through the platform.
What Information We Collect
We collect certain types of information to improve the user experience and provide secure services.
Personally Identifiable Information
Information you provide when registering an account:
- Full name and date of birth
- Email address
- Bangladesh mobile number
- Residential address
- National ID card or passport details (for verification)
Financial Information
Information required for payment processing:
- bKash, Nagad or Rocket account number
- Bank account details (where applicable)
- Transaction history and amounts
- Deposit and withdrawal records
Full payment card numbers are not stored on our servers.
Technical Information
Information about your device and connection:
- IP address and device type
- Browser version and operating system
- Login time and session information
- Cookies and similar tracking technologies
Gaming Activity Information
Information about how you use the platform:
- Play history and preferred games
- Bet amounts and results
- Bonus and promotion usage details
- VIP tier and points history
Purpose of Information Use
Collected information is used only for the following legitimate purposes.
Service Delivery and Operations
We use your information to keep your account active, process transactions, and manage your gaming experience. This information is essential for receiving uninterrupted service on the tt11 platform.
Identity Verification and Security
We carry out identity verification to comply with Anti-Money Laundering (AML) regulations and to prevent fraud. Ensuring every user's security is our primary responsibility. Age verification is also conducted to prevent anyone under 21 from using the platform.
Communication and Customer Support
We use your email for important account-related information, transaction confirmations, security alerts, and customer support communications. You can opt out of promotional emails at any time.
Service Improvement and Personalization
We improve the platform experience by analysing your gaming preferences and usage patterns. This includes relevant game suggestions, personalised bonus offers, and responsible gaming monitoring.
Meeting Legal Obligations
Information may be retained and used to comply with applicable laws and regulations, and in the event of any legal dispute or investigation.
Information Sharing and Disclosure
Your personal information is never sold. However, it may be shared with third parties in certain circumstances.
Service Provider Partners
We work with trusted third-party service providers who help operate our platform. These include:
- Payment processors (bKash, Nagad, Rocket and banks)
- Identity verification service providers
- Technology and hosting service providers
- Game software providers (such as Pragmatic Play, Spribe, etc.)
These partners are required to operate under strict confidentiality agreements and may not use your information independently.
Legal Authorities
In the case of a court order, government investigation, or legal obligation, we may provide the relevant authorities with the necessary information. We may also cooperate with law enforcement agencies to prevent fraud or other illegal activities.
We never: sell your personal information to third-party advertisers or data brokers, or share information for marketing purposes without your consent.
Cookies and Tracking Technologies
Learn how our platform uses cookies.
Essential Cookies
These cookies are essential for our website to function properly. They maintain your login session, ensure security, and provide basic platform functionality. These cookies cannot be disabled.
Analytics Cookies
We use analytics cookies to understand how users interact with our platform. This information helps us improve the platform. You can disable these cookies if you wish.
Preference Cookies
These cookies are used to remember your language preference, theme settings, and other personalised experience choices. Disabling them means you will need to reselect your settings each time.
Managing Cookies
Cookies can be managed through your browser settings. Please note that disabling certain cookies may limit some platform functionality.
Data Security Measures
We follow the highest industry-standard security measures to protect your information.
Encryption and Technical Protection
All data transmission on the tt11 platform is secured through SSL/TLS encryption. Sensitive information stored on our servers (such as passwords) is kept in hashed form. We regularly conduct security reviews and penetration testing.
- 256-bit SSL encrypted connection
- Two-Factor Authentication support
- Suspicious login detection system
- Secure data centre infrastructure
- Regular security audits
Administrative and Organisational Protection
Our staff are granted access to your information on a need-to-know basis. All staff are trained to follow the privacy policy and are required to sign confidentiality agreements. We have an incident response plan in place to act quickly in the event of any data breach.
In the event of a data breach: If a data breach occurs and your information is at risk, we will notify you as quickly as possible in accordance with applicable law.
Data Retention Period
How long we keep your information and how it is deleted.
We retain your information only for as long as it is necessary to fulfil the purpose for which it was collected, or as required to meet legal obligations.
- Account information: For as long as the account is active, and for a legally determined period after closure
- Financial transaction records: Long-term retention in accordance with AML and financial regulations
- Customer support communications: For a set period after the last contact
- Technical logs: For a limited period for security and system management purposes
- Marketing consent records: Retained as evidence even after consent is withdrawn
Your Rights
You have the following rights regarding your personal information.
Access
You have the right to know what information we hold about you and to receive a copy of it.
Correction
You have the right to request that any information that is incorrect or incomplete be corrected.
Right to Erasure
In certain circumstances you have the right to request that your information be deleted, though this may not be possible where legal obligations apply.
Objection to Processing
You have the right to object to the processing of your information for marketing purposes and to opt out of marketing communications at any time.
Data Portability
You have the right to receive your information in a structured, commonly used, and machine-readable format.
Withdrawal of Consent
You may withdraw your consent at any time. However, this will not affect any processing carried out on the basis of consent given prior to withdrawal.
To exercise these rights, contact us at [email protected] or through 24/7 live chat. We will respond to your request within the applicable legal timeframe.
Protection of Minors
tt11 strictly refrains from providing services to anyone under the age of 21.
Age Restriction Policy
The tt11 platform is for users aged 21 and above only. We do not intentionally collect any information from minors. If we become aware that someone under 21 is using our platform, we will immediately close their account and delete all of their information.
If you believe a minor is using our services, please contact us.
Policy Changes and Updates
How we update this policy and notify you.
We may update this privacy policy from time to time. We will notify you of any significant changes in the following ways:
- A notification will be sent to your registered email address
- A notification will be displayed when logging into the platform
- The update date on the website's privacy policy page will be updated
If you continue using our platform after the revised policy is published, you will be considered to have agreed to the new policy. If you do not agree to the updated policy, please contact us to close your account.
Contact Us
Contact our team for any questions or requests related to privacy.
Contact Methods
Please contact us through the following channels for any privacy-related concerns, rights requests, or complaints:
For More Information
Please also visit our other policy pages for detailed information on privacy.